Australia’s largest Iron Ore Mining Corporation recently conducted an internal survey on TIKS to identify the time and cost benefits when compared against their existing document control repository. The results showed that a user would take on average 45 minutes to retrieve a standard work procedure using their existing solution (this included logging on to a PC, launching their document repository application, searching for a document and printing). The site retrieved on average 40 documents a day, which meant a decrease in productivity costing the site 1,800 minutes a day (30 hours a day).
They then used the following matrix to calculate and determine the costs involved when using their existing system:
Contractor cost: $180.00* (per hour) x 30 hours = $5,400 per day
Total cost for the year: $1,971,000.00
After implementing TIKS into their workforce, they noticed a significant difference in productivity and efficiencies from their workforce and contractors. When using TIKS, the results showed a user could now retrieve their documents in under 60 seconds (this included searching for the same document via the touch-screen kiosk and printing). Based on the results, users were now taking 40 minutes per day (0.66 hours a day).
They then used the same calculation to determine the cost savings when using TIKS:
Contractor cost: $180.00* (per hour) x 0.66 hours = $118.80 per day
Total cost for the year: $43,362.00
From the figures above, this site is now able to save and increase their productivity by
$1,927,638.00 per year, per site.
This is a significant improvement from their old workflow and have since deployed further kiosks at other sites around the region.
* This particular mine site is being charged on average $180.00 per hour/per contractor